Buyer’s Remorse can be a costly problem for Gentlemen’s Clubs. Authorized bank transaction cancellations can occur if there is no evidence or procedure at the club that the said transaction ever took place.
The High Roller feature is an automatic protection facility that is designed to guard against disputed premium card transactions.
A simple swipe from the customer’s payment card will quickly compile and produce a unique detailed High Roller
receipt that contains the customer’s card details, time and date of the transaction,
who the dance was with and for how long. The printed
receipt requires a signature of authorization from the customer and the BoothPoint operator. When the procedure is complete a further customer copy is issued.
The process will automatically start for transactions at a value set by the administrator. The whole procedure takes seconds to complete and saves time and money in a busy lap dancing venue.
High Roller
A message will appear showing
the total value of the bill, the credit card
charge value and the total value that will be
taken from the card.
Put the payment through the PDQ
machine, if the payment is authorized tap or
click the Yes button to continue.
(If the payment isn't authorized, tap or click
the No button and ask for different tender)
A prompt appears asking to
swipe the customer's credit card.
(If the card doesn't swipe or a swipe reader
isn't installed, press the Manual button)
The High Roller form will show
the customer's name, card no and expiry date.
(Manually type these in if Manual button was
pressed)
Enter the last 3 digits of the
Security Code (found on the rear of the
card).
Select the Card Type (Visa,
Master Card, Amex, Debit, Solo, Switch, Delta or
Maestro).
Tap or click the Print (Club
Copy) button.
Tap or click the Print
(Customer Copy) button.
To complete the process tap or
click the Apply button.
If a Web Camera is setup, a
screen will appear to take the customer's
picture.
If a Scanner is setup, a screen
will appear to scan addition customer
identification.
Tip
In
Options >
Club Settings
you can set the High Roller Value, any
transaction where the credit card value is greater
than this setting will be defined as a high roller.
Additional settings so the user must print
club receipt and/or the customer receipt. Credit
Card charge [percentage can be found here.
In
Options >
Local Devices
if a Web Camera BoothPoint automatically asks
to take the customer's picture, also if a Scanner
is selected a prompt appears asking to scan
additional I.D. such as driving license or passport
(scanner).
An email can be sent to
headquarters immediately after the High Roller
process is complete. See
Options >
Club Settings
for more information.
Note
On cancel of the high roller form,
the payment process is cancelled and the credit card
value returns to zero.
Disclaimer
No credit card information is
stored within BoothPoint what so ever, at no time
does BoothPoint record any card information during
or after the high roller process.