BoothPoint includes a valuable safeguard system that will validate premium transactions from your high spending customers.
The automatic ‘High Roller’ feature can be activated so that when your customers spend over a specified value they will be required to sign an authorisation document that contains their identification and authorisation to safeguard their payment against disputed bank cancellations.
No need to manually fill out time consuming photocopied spread sheets.
Stage 1 -
Credit Card Charge
Once a transaction has been entered and the
payment method of Credit Card has been
selected, and is over the high roller setting
the first message to appear is regarding the
built-in credit card charge.
This message shows what is the credit card
value, then the additional credit card followed
by the total amount due from the card.
The credit card should then be put through
the PDQ machine, once that has been authorized
press the Yes button. If the card wasn't
authorized select No.
Stage 2 -
Signature Strip Message
A standard built-in message appears to let
the user know to Check the signature on the
back of the card.
At BoothPoint we try to ensure all bases are
covered, letting your users know what should be
done and when.
Stage 3 - Swipe
Customer's Card
The next process in the procedure is to
swipe the customer's credit card using the
attached magnetic swipe card reader.
If in the instance the card can not be read
or a swipe card reader isn't attached then press
the Manual button. This will allow the
Name, Card No and Expiry Date
to be manually typed in.
Note if the machine is a touch
screen, the standard Windows keyboard will
appear).
Stage 4 - Fill in
High Roller Form
The high roller form will be shown with the
card information already loaded into the
relevant fields.
You must then:
1.
Enter the last 3 digits on the back of the
card
(press the SET button to touch these numbers
in)
2.
Select the card type: Visa, Master Card,
Amex, Debit, Solo, Switch, Delta or Maestro.
Simply click or tap the card button.
3.
Click or tap the Print (Club Copy)
(this
is only required if the option Must Print
Club Receipt is ticked.)
4.
Click or tap the Print (Customer Copy)
(this
is only required if the option Must Print
Customer Receipt is ticked.)
5.
Press the Apply button..
Stage 5 -
Additional I.D.
Additional I.D. can be required by the club.
This is in the form of:
Picture of the customer at the time of
the transaction or to scan driving license.
(this only comes into effect if an
integrated camera is attached to the
terminal.)
Other paper I.D. using a flatbed
scanner.
(this only comes into effect if a flatbed is
attached to the terminal.)
Note this additional I.D. is emailed
directly to HQ on the automatic high roller
form.